IT Project Manager
I am a challenge seeker, looking to utilize my energy and work experience in a start-up Companies where it is full of challenges,
I am an Egyptian IT Expert in IT Management & IT Project Managements, did Some IT Projects Implementations, Such as creating the IT infrastructure & IT Security Plans, and Successfully Implemented 2 Major & Critical IT Systems (ERP & CRM) with a different Technologies & Techniques
SEPTEMBER 2014 – PRESENT
IT MANAGER, PHOENIX MARKETING GROUP
Responsible of all of the IT Operations, Budget, and Plans.
Evaluate & Monitor all the IT Assets (systems, Devices, etc…)
Recruit, train and coach IT staff members, and appraising their performance.
Ensure security of data, network access and backup systems
Responsible to implement & manage all the IT Projects (ERP, CRM, E-Detailing), and their work performance report
DECEMBER 2013 AUGUST 2014
FREELANCER IT SPECIALIST & CONSULTANT,
Provide the IT Guidance and do remote support session for the basic IT issues and Site visits for the critical IT issues,
SEPTEMBER 2011 – MAY 2013
NETWORK ENGINEER, INNOV8
Monitor & Control all the Network Operations, and Acting as the 2nd Level of Support to the helpdesk Team.
NOVEMBER 2010 – SEPTEMBER 2011
ICT HELPDESK, MASHAWEER
Providing the 1st level of support, and Provide the Documentation to the 2nd Level Support Team and I was one of the IT infrastructure & CRM Implementation Team.
BACHELOR IN LAWS, AIN SHAMS UNIVERSITY
I finished this bachelor with the total Grade ( Pass )
SECONDARY HIGH, MAADI SECONDARY SCHOOL
• IT Service management oriented
• Problem Solving
• Project Management Expert
• Self-motivated and able to work on own initiative.
• Challenge Seeker.
• Fluent in English
• Basic German language skills ( A1-A2 ) • Learning and understanding quickly.
• Familiar with SQL & Python
• Basic Knowledge in HTML & CSS
• Experience with VMware Esxi 6.0.
• Experienced in Network Administration & Security.
• positive attitude
• Good Knowledge in Jira Systems
• Good Knowledge in Accounting Processes.
• Experienced in ERP System administration
• ITIL V3
• Project Management Professional Preparation Course
• Udacity Data Analysis Nanodegree.
ACTIVITIES & ACHIEVEMENTS
I had done a lot of Training session & Train of the trainers Session for the IT Systems and Technologies, and successfully delivered many IT Projects, and was able to Reduce the IT Running Cost by 22% between 2016-2017 for Phoenix Marketing Group by implementing a new Technologies for Warehouses Security & Communication Methods.
Did some System implementations (ERP, Ticketing, Purchasing) for the R&D, and Training Purposes
My Goals and Ambitions Have no Limits. But I’m trying to be better day by day and improve all my Skills and get new Skills and Experience.
And one day with working hardly I know that pick Fruits of tiredness, and be in some big place Have a good position…
(I wish to be an active member in your successful team)
6 abdelhameed Nafe st, Cairo, Egypt · +201013001522
email@example.com · https://www.linkedin.com/in/waleed-Mohamed-332644a4/ ·