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Asare Solomon

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IT Desktop Support Specialist, Desktop Application Developer.

Ulm Neu-Ulm ,Ehingen Biberach, Germany

  • Name:   ASARE SOLOMON
  • Mobile : +233591695568
  • Email : asaresolo11@gmail.com

 

CAREER OBJECTIVE

To pursue the career as IT Desktop Support Technician, this is a challenging, responsible and affords the opportunity of utilizing and further enhancing my job knowledge, experience, leadership, communication skills and computer expertise.

SKILLS
Ø  IT Networking.

Ø  Computer Hardware & Software Support.

Ø  IT Technician, Desktop Support.

Ø  Mobile Device Support.

Ø  Empathetic and approachable person knows how to break down real and perceived obstacles to learning with strong knowledge of human behavior, learning and motivation.

Ø  Deep background education in Technological concepts.

Ø  Unparalleled interpersonal communication and listening skills.

Ø  Deep background education in Technological concepts.

 

EDUCATION
1.  Honors Diploma in Information Technology (Desktop Support Specialist)

Year of course completion:  February 2014 – January 2016.

Grade:                                Excellent (CGPA – B)

Institution:             National Institute of Information Technology (NIIT).

 

Ø    Specialized and trained in Basic Computer Studies.

Ø    Acquired Logic Building and effective Problem-solving Skills.

Ø    Network and Hardware Skills acquisition.

Ø    Desktop Software Application Development Skills.

Ø    Diploma in Networking Engineering.

 

2.  West African Senior School Certificate Examination (WASSCE)

Year of course completion:   2006 – 2009

Institution:              Adventist Senior High School (SHS).

 

3.  Basic Education Certificate Examination (BECE)

Year of course completion:   2002 – 2005

Institution:              Victory Junior High School (JHS).

 

 

 

 

 

EMPLOYMENT HISTORY
 

Organization:      Rijaco Automobile Company.Ltd   ● IT Desktop Support Specialist.

Period:                     From 2018 – 2020.

 

Responsibilities included:

 

·         Install and configure computer hardware operating systems and applications to administrative personnel at Office.

·         Monitor and maintain computer systems and network.

·         Troubleshoot system and network problems, diagnosing and solving hardware or software faults.

·         Work continuously on a task until completion (or referral to third parties, if appropriate).

·         Provide support including procedural documentation and relevant reports.

·         Test and evaluate new technology.

·         Talk staff or clients through series of actions, either face to face or over the phone, to help set up systems or resolve issues.

 

 Organization:  Trags Electrical Engineering & A/C Company (Doha – Qatar)

Period:                     From April 2016 to June 2018.

● Assistant Document Controller at Qatar Faculty of Islamic Studies Project (QFIS).

Responsibilities included:

 

•       Visiting Clients and Diagnosing of Problems.

•      Arranging the required manpower at site.

•      Managing and control the release and storage of engineering data.

•      Periodically audited document of the floor to insure current documentation is in use.

•      Maintain confidential records and files.

•      Responsible for day-to-day document management workload.

•      Distribute all technical documents issued by the Contractor to all relevant Engineer as well as Department Head.

•      Responsible for managing emails, queries and distributing to the concerned personnel for their information.

•      Provide other related document such as drawings, transmittals and other related documentation from project site.

•      Maintain the project master document register for tracking all technical and non- technical documents.

•      Updated data bases with current document / data maintaining various individual hard & soft copy records.

•      Preparing of material requisition.

 

 

Organization:      African Gaming Entertainment.  ●Part-time IT Technician Desktop Support Specialist.

Period:                     From April 2015 – March 2016.

 

Responsibilities included:

•      Installation of Software and Hardware.

•      Troubleshot computer desktop and laptop system using Windows xp,7 and 10 Operating System.

•      Recommended system upgrades to improve performance.

•      Ordered and installed replacement parts.

•      Provided assistance to employees on any technical concerns.

•      Updated software and added virus protection to vulnerable system.

•      Disassembled, cleaned repaired parts

•      Made on –site business repair calls to address issues with desktop, laptops & workstation.

•      Setup new desktop computers to administrative personnel at Offices.

•     Maintained 100+ computers with Operating Systems from (Windows 7 to Windows 10) upgraded them when needed repaired computer hardware.

 

 

LEADERSHIP   
·         Communicating goals so everyone understands them and their role in achieving them.

·         Positioning team members to use their talents optimally.

·         Promoting productivity and quality standards.

·         Motivating and inspiring everyone to do their best work.

·         Keeping team members on task, on schedule, and on budget.

·         Maintaining morale and workplace harmony.

 

 

PERSONAL INTERESTS

Ø   Yoga.

Ø   Playing Football.

Ø   Travel.

Ø   Listening to music.

 

PERSONAL DETAILS  

·         Father Name                         : Mr. Asare Ferguson.

·         Mother Name                     : Mrs. Florence Ansah

·         Date of Birth                          : 05th August 1992

·         Marital Status                       : Single

·         Languages                           : English, French.

·         Nationality                           : Ghanaian

 

REFEREES:
Mr. Charles Osei.

Rijaco Automobile Company.Ltd.

System Administrator (IT Department)

Accra – Ghana

Tell: +233545492248.

 

Mr. Mohammed Farooqui

(Executive Contracts Manager)

Trags Electrical Engineering & A/C Co.

Doha –Qatar.

Tell: +97466055401.

 

Mr. Kader Kaskin

Manager African Gaming (M.D)

Kumasi – Ghana.

Tell: +233245476575.

Email: kaskin.kader@safaribet.com.gh.

 

 

 

Berufliche Skills: Professional Skills Deutsche Sprachkenntnisse: Deutsch B1 Muttersprache: English,Twi

Ausbildung

February 2014 - January 2016

 Honors Diploma in Information Technology (Desktop Support Specialist) at National Institute of Information Technology (NIIT).

Specialized and trained in Computer Studies.
 Acquired Logic Building and effective Problem-solving Skills.
 Network and Hardware Skills acquisition.
 Desktop Software Application Development Skills.
 Diploma in Networking Engineering

Berufserfahrung

15th October,2018 up-till date

● IT Desktop Support Specialist at Rijaco Automobile Company.Ltd

From April 2016 to June 2018.

● Assistant Document Controller at Qatar Faculty of Islamic Studies Project (QFIS). at Trags Electrical Engineering & A/C Company (Doha – Qatar)

From April 2015 – March 2016

●Part-time IT Technician Desktop Support Specialist. at African Gaming Entertainment Ghana

  • Aktualisiert vor 3 Wochen
  • Deutsche Sprachkenntnisse: Deutsch B1

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